City of Madison – �鶹��Ƶ

Improving digital accessibility and communications

Ada Inman — Tue, 02 Jun 2026 18:36:31 +0000

Two student interns worked with the City of Madison Information Technology Department to evaluate existing digital communications materials and update templates to improve compliance with digital accessibility requirements and best practices. [...]

Designing resident outreach strategies improve recycling understanding and reduce error rates

Ada Inman — Tue, 02 Jun 2026 18:33:47 +0000

Despite providing a wide variety of recycling education and outreach materials, the citywide recycling error rate remains fairly consistent, which has both environmental and financial consequences for the community. To better understand how residents currently access recycling information and how they would like to receive it in the future, the Madison Streets Division worked with [...]

Identifying barriers to the voucher program

Ada Inman — Tue, 02 Jun 2026 18:30:16 +0000

As the City of Madison’s Community Development Authority evolves and expands to meet the affordable housing needs of residents, the city wants to better understand the challenges and experiences of existing voucher holders and landlords. To support this, students developed potential resident satisfaction survey questions to support future outreach efforts. [...]

Collecting election data to assess election day operations and wait times

Ada Inman — Tue, 02 Jun 2026 18:27:32 +0000

Industrial Systems Engineering students conducted a time study of several polling places during the City of Madison’s April election. By conducting a systems analysis, they identified pain points, root causes, and opportunities for cost-effective, proactive solutions to optimize election-day processes for streamlined operations and positive voter experiences. [...]

Developing effective communication and implementation strategies for Madison’s Language Access Plan

Ada Inman — Tue, 02 Jun 2026 18:11:12 +0000

In an effort to improve accessibility and readability of the City of Madison’s Language Access Plan, students reviewed examples from other communities to recommend plans from other communities and recommend amendments for Madison’s plan. Suggested improvements included areas where plain language, data presentations, explicit notices, and more concise language would make the plan more user-friendly [...]

Recommending strategies to address language access needs in Madison

Ada Inman — Tue, 02 Jun 2026 18:04:00 +0000

To support the City of Madison’s ongoing update of its Language Access Plan, students analyzed language access call data over the last five years to identify primary and emerging needs. Based on their findings, they developed data presentation and narrative recommendations for inclusion in the city’s updated Language Access Plan and accompanying educational materials. [...]

Developing a new hire mentorship program for Madison Metro Transit

Ada Inman — Tue, 02 Jun 2026 17:46:10 +0000

Madison Metro Transit experiences a significant level of turnover in its public transit operators, and was interested in exploring the feasibility and ideal design for a mentorship program that could support improved retention. A team of Strategic Human Resource Management developed a framework and materials that incorporate evidence-based best practices. [...]

Planning for urban agricultural uses on city-owned lots

Ada Inman — Tue, 02 Jun 2026 17:40:38 +0000

Students studying agriculture and applied economics analyzed 14 sites for their compatibility with community gardening, permaculture, or market farming with the goal of helping the City of Madison address food insecurity by exploring urban agriculture opportunities on underutilized city land. The students concluded that urban agriculture can be a viable strategy for addressing food insecurity [...]

Optimizing the Monona Terrace Audio Video (AV) Department staffing and budgeting for hourly stagehands

Ada Inman — Tue, 02 Jun 2026 17:38:12 +0000

A team of Master of Business Analytics students worked with Monona Terrace to analyze staffing and budget data over the last five years to identify trends and support data-driven decision-making on staffing. Students created a rolling budget forecast tool and recommended policy and staffing changes to help the organization more accurately forecast for staffing needs. [...]